Refund policy
Last updated: September 2026
Pattern of Us ("we", "our", or "us") provides digital products (PDF reports) through our website patternofus.com.
All Sales Are Final
Due to the nature of digital products, all sales are final. Once a PDF report has been purchased and downloaded, we are unable to offer refunds.
Exceptions
Exceptions may be made at our sole discretion if:
- The product was not delivered due to a technical error on our part
- The product is materially different from what was described
To request an exception, contact us within 7 days of purchase with your order number at hello@patternofus.com.
Technical Issues
If you experience technical issues accessing your purchase, please contact us at hello@patternofus.com and we will assist you in resolving the issue.
Consumer Rights
This refund policy is for self-reflection & entertainment products only and does not affect your statutory consumer rights.